Carrie Torres, Founder
“At Legacy, we believe billing isn’t just about numbers – it’s about relationships.”
“At Legacy, we believe billing isn’t just about numbers – it’s about relationships.”
Hi, I’m Carrie Torres, founder and owner of Legacy Medical Billing, and your partner in building a healthier revenue cycle for your practice. I am a proud Navy mom, graduate of Texas Christian University, and advocate for meaningful connection.
Since 2005, I’ve had the privilege of working alongside providers in a variety of specialties, helping them streamline their billing processes and get back to focusing on patient care. What started as a job quickly became my passion: combining top-tier billing expertise with the kind of customer service that leaves a lasting impression.
Legacy was born from that passion and from the belief that every client deserves transparency, dedication, and a billing team that truly understands their needs. I personally train and support each member of our team to uphold those values, and I take pride in offering hands-on guidance throughout our partnerships. Whether you’re just getting started or looking to strengthen your practice’s financial health, I’m here to help you succeed – because your success is our legacy.
“With over two decades of experience, we are equipped to deal with the complexities of medical insurance billing.”
Primary and secondary claim submission and payment posting
Monitor accounts receivable and ensure timely processing (or reprocessing) of claims
Send and track patient statements to ensure balances are settled in a timely manner
Our staff is highly skilled in all facets of the medical billing process and is continuously trained on the up-to-date health care regulations.
Review data and reports to identify, monitor, and correct inaccurate, incomplete, or inappropriate billing practices to increase profitability
Full service credentialing including health plan provider enrollment, contract renewals, and reimbursement negotiations
Review all business aspects of your practice or clinic to streamline processes and improve efficiency, productivity, and patient experience
Improve the on-boarding and training process while fostering collaboration and driving a sense of purpose and belonging
This service is perfect for front desk staff, scheduling teams, and office managers who are the first and last point of contact for your patients.